Complaint Policy
Last updated: December 25, 2023
1. Filing a Complaint
If you have concerns about:
- Service quality
- Technical issues
- User behavior
- Content violations
Please follow our complaint procedure outlined below.
2. Complaint Procedure
- Contact our support team
- Provide detailed information about your complaint
- Include any relevant evidence or documentation
- Allow up to 48 hours for initial response
3. Resolution Process
Our team will:
- Investigate your complaint thoroughly
- Keep you updated on the progress
- Implement appropriate solutions
- Follow up to ensure resolution